Shipping & Returns


Shipping Information

DOMESTIC ORDERS

Domestic packages are shipped via the USPS within 5 days of the order.  Standard shipping for domestic orders within the United States will usually take 7-10 business days.

The shipping cost is included in the price of all domestic orders in the United States.  

INTERNATIONAL ORDERS

Because shipping costs vary widely internationally, we take international orders only by email at archigrams.prints@gmail.com.

International packages are shipped via the USPS within 5 days of the order and will usually take 3-5 weeks to arrive, depending on the destination and customs processing. 

The shipping cost for international orders is $15 per package.  

There will be instances where an order may need to be shipped in two separate packages.  Ordering a poster and print pack, for example, will require two packages and cost more, compared to ordering two print packs or two posters.

 

 

 

Return Policy

It's okay to change your mind!  If you’re not 100% happy with your purchase, please send the order back for a refund within 14 days.  Please note that the product must be returned unused, in original packaging including all tags.  In case of refund, neither the original shipping cost nor the return shipping cost will be repaid.

Here are the steps to take:

1)   Email archigrams.prints@gmail.com with your return request within 14 days of receiving your order.  We’ll give you a confirmation of your return request within 24 hours. 

2)   Mail your order out to the following address within 48 hours of receiving our email confirmation.

Michie Cao
136 West 21st Street (3rd Floor)
New York, NY 10011 

3)   When we’ve received your package, we'll inspect it and let you know we got your returned item.  We'll let you know on the status of your refund and if return is approved, we'll initiate a refund to your credit card.  You will receive the credit within a certain amount of days, depending on your card issuer's policies.

If you have any questions about returning an item, please feel free to email us at archigrams.prints@gmail.com.